Warranty

Warranty Coverage

All Hardy Supply hardware products are covered by a 12-month limited warranty from the date of purchase, unless otherwise specified.

This warranty covers:

• Defects in materials or craftsmanship under normal use
• Functional failure due to manufacturing issues
• Structural integrity of hardware components

What’s Not Covered

This warranty does not cover:

• Normal wear and tear, rust, scratches, or cosmetic damage
• Improper installation or use not in accordance with product instructions
• Damage caused by accidents, abuse, or unauthorized modifications
• Use in commercial or industrial settings (unless explicitly stated)

How to Submit a Claim

To request warranty service, please contact us at:

support@hardysupply.com

Please include:

• Order number or proof of purchase
• Product name or SKU
• A brief description of the issue
• Clear photos or videos showing the problem

Our team will evaluate your request and respond with a suitable solution, which may include a replacement, refund, or repair at our discretion.

Important Notes

- Warranty applies only to the original purchaser and is non-transferable.

- Shipping costs related to warranty claims may be the responsibility of the customer unless otherwise approved.

- This warranty is in addition to, and does not replace, your statutory consumer rights.

Thank you for choosing Hardy Supply.

We’re here to support you - every step of the way.